Does ActiveCampaign have a free plan?
No, ActiveCampaign does not offer a permanent free tier. It does provide a 14-day free trial with no credit card required, plus a 30-day money-back guarantee on paid plans.
How much does ActiveCampaign cost?
ActiveCampaign uses custom pricing based on your number of contacts and chosen plan (Starter, Plus, Pro, or Enterprise). Pricing isn't publicly displayed — you need to use the pricing calculator on their site or request a quote.
Does ActiveCampaign support SMS and WhatsApp?
Yes. WhatsApp messaging is built into the platform with a unified chat inbox, and SMS marketing is available as an add-on that includes 2-way messaging, AI reply suggestions, and automated triggers.
What is Active Intelligence?
Active Intelligence is ActiveCampaign's autonomous AI feature set that builds campaigns, automations, segments, and content for you based on your goals. Unlimited access is included on Pro and Enterprise; Starter and Plus have limited access.
Does ActiveCampaign integrate with Salesforce and HubSpot?
ActiveCampaign offers Salesforce integration along with 1,000+ other apps including Shopify, WooCommerce, Calendly, Zapier, and Make. It also has its own built-in CRM, so HubSpot-style integration depends on the specific use case.
Can I use ActiveCampaign with Claude or ChatGPT?
Yes. ActiveCampaign offers direct integrations with Claude and ChatGPT, allowing you to retrieve insights, update records, and automate tasks from inside those AI tools.
Is ActiveCampaign good for ecommerce?
Yes. ActiveCampaign offers ecommerce-specific automations and integrates natively with Shopify, WooCommerce, Square, and Square Loyalty. Premium ecommerce integrations are included on Pro and Enterprise plans.
How many users can I have on ActiveCampaign?
User limits are tied to your plan: Starter and Plus include 1 user, Pro includes 3 users, and Enterprise includes 5 users. Additional users typically require contacting sales.