Is ClickUp actually free?
Yes, ClickUp has a Free Forever plan with unlimited tasks and unlimited free members, no credit card required. It's capped at 60MB storage and excludes advanced features like dashboards, time tracking, and most automations.
How much does ClickUp cost per user?
Paid plans start at $7/user/month for Unlimited, $12/user/month for Business (billed yearly), and custom pricing for Enterprise. The AI add-on (Brain) costs an additional $9/user/month, or $28/user/month for the full Everything AI plan.
What is ClickUp Brain and is it included?
ClickUp Brain is the platform's AI assistant that connects across tasks, docs, and chat to answer questions, write content, and run agents. It's a separate paid add-on starting at $9/user/month — not included in the standard plans.
How does ClickUp compare to Asana or Monday?
ClickUp is broader in scope, bundling project management with docs, chat, whiteboards, and AI agents that competitors typically charge separately for. It's generally cheaper per seat but has a steeper learning curve due to the volume of features.
Does ClickUp integrate with Slack and Google Workspace?
Yes, ClickUp has native integrations with Slack, Microsoft Teams, Google Drive, Google Calendar, Gmail, and Outlook. You can create tasks from Slack messages, sync calendars, and attach Drive files directly to tasks.
Is ClickUp HIPAA compliant?
HIPAA compliance is available on the Enterprise plan only, along with SOC 2 Type II, ISO 27001, and GDPR compliance. Lower tiers include the security certifications but not HIPAA-specific BAAs.
Can ClickUp replace Jira for software teams?
ClickUp positions itself as a Jira alternative with sprints, sprint points, custom statuses, GitHub/GitLab/Bitbucket integrations, and AI codegen agents. It works well for many engineering teams, though Jira may still be preferred for deeply Atlassian-integrated shops.
What's ClickUp's refund policy?
ClickUp advertises a 100% money-back guarantee on its pricing page. Specific terms aren't detailed in the public materials — you'd need to contact their support team to confirm the window and conditions.