Is Zapier free to use?
Yes, Zapier has a free forever plan that includes 100 tasks per month, unlimited Zaps, Tables, and Forms, and two-step automations. You'll need to upgrade to Professional ($19.99/mo) for multi-step Zaps and premium app access.
How much does Zapier cost?
Paid plans start at $19.99/month for Professional (single user) and $69/month for Team (25 users), both billed annually. Enterprise pricing is custom, and costs scale based on the number of tasks your workflows execute monthly.
What is a 'task' in Zapier?
A task is each successful action a Zap completes — for example, adding a contact to your CRM counts as one task. Your plan's task limit determines how many automated actions you can run per month before hitting overage.
Does Zapier work with ChatGPT and Claude?
Yes. Zapier integrates with OpenAI/ChatGPT directly and supports Claude via Zapier MCP, which lets AI assistants take actions across your connected apps. You can also build custom AI agents inside Zapier itself.
What's the difference between Zapier and Make (Integromat)?
Zapier has a larger app ecosystem (9,000+ vs Make's ~1,800) and is generally easier for non-technical users, while Make offers more granular workflow logic at lower price points. Zapier also leads on AI agents and enterprise governance features.
Is Zapier secure for enterprise use?
Yes. Zapier is SOC 2 Type II certified and GDPR/CCPA compliant, with enterprise-grade features including SAML SSO, audit logs, admin governance, and centralized controls for AI and MCP access.
Can Zapier replace developers for building integrations?
For most standard SaaS-to-SaaS workflows, yes — Zapier's no-code builder handles triggers, actions, conditional logic, and AI steps without code. Complex custom integrations or high-volume data pipelines may still benefit from custom development or Zapier's developer SDK.
What are Zapier Agents?
Zapier Agents are AI assistants you build to autonomously handle tasks like scoring leads, processing documents, or routing tickets across your business tools. Over 450,000 agents have been created on the platform.