Is Fathom really free?
Yes, Fathom has a free-forever plan with unlimited recordings, transcriptions, and basic AI summaries. However, advanced features like AI action items, follow-up emails, and the conversational meeting assistant require the $20/mo Premium plan.
Does Fathom work with Zoom, Google Meet, and Microsoft Teams?
Yes, Fathom supports all three major video platforms by default. It joins as a meeting bot, or you can use the new bot-free capture mode on Mac (currently in beta).
How much does Fathom cost per user?
Paid plans range from $15/user/month (Team, annual) to $34/user/month (Business, monthly). Premium for individuals is $16/month annually or $20/month monthly. Team plans require a minimum of 2 users.
Fathom vs Gong — which is better?
Fathom is dramatically cheaper and easier to set up, while Gong has deeper conversation intelligence and pipeline analytics. For most small to mid-sized sales teams, Fathom Business covers 80% of Gong's value at a fraction of the cost.
Does Fathom integrate with HubSpot and Salesforce?
Yes, Fathom syncs meeting summaries and notes to both HubSpot and Salesforce. Field-level mapping (writing specific data into specific CRM fields) is only available on the Business plan.
Can Fathom record in-person meetings?
Based on the available information, Fathom is built for video calls and doesn't appear to natively support in-person meeting recording. For offline meetings, tools like Granola or Otter may be a better fit.
What is bot-free capture in Fathom?
Bot-free capture is a new beta feature that records meetings directly from your computer without sending a third-party bot into the call. It's currently Mac-only and in beta.
Is Fathom secure for enterprise use?
Fathom offers SSO on Team and Business plans plus custom data retention policies on Business. They publish security and compliance info on their site, though deep enterprise governance features are lighter than Gong's.