Is Otter.ai free?
Yes, Otter has a free Basic plan that includes 300 transcription minutes per month, but meetings are capped at 30 minutes each and you only get 3 lifetime file imports. Most regular users will hit limits and need to upgrade to Pro.
Does Otter.ai work with Zoom, Teams, and Google Meet?
Yes, Otter integrates with all three. It can auto-join meetings via your connected calendar, or you can record without a bot using the desktop app or Chrome extension.
How much does Otter.ai cost per user?
Pro is $16.99/user/month monthly or $8.33/user/month billed annually. Business is $30/user/month monthly or $19.99/user/month annually. Enterprise pricing is custom.
What languages does Otter.ai support?
Otter currently supports transcription in English, French, and Spanish only. If you need broader language coverage, tools like Fireflies or MeetGeek support more languages.
Can Otter.ai sync to Salesforce or HubSpot?
Yes, native Salesforce and HubSpot integrations are available starting on the Pro plan, which automatically log meeting transcripts and summaries to the relevant records. Pro is limited to 1 user for CRM sync; Business expands it to 5 and Enterprise is unlimited.
Can Otter record in-person meetings?
Yes, the iOS and Android apps can record in-person conversations directly from your phone's microphone, and the desktop apps can capture audio without joining a virtual call.
Is Otter.ai HIPAA compliant?
HIPAA compliance is available only as an add-on on the Enterprise plan. It is not included on Basic, Pro, or Business tiers.
How does Otter compare to Fireflies or Fathom?
Otter has broader capture options (bot-free desktop, Chrome, mobile) and a more developed AI Chat across meetings, while Fireflies wins on language support and Fathom is generally cheaper for solo users. For sales-specific analytics, Gong remains stronger than all of them.