Is Fireflies.ai actually free?
Yes, there's a free-forever plan with unlimited transcription minutes, but AI summaries are limited and you can't download recordings or transcripts. For full functionality you need at least the Pro plan at $10/seat/month billed annually.
Does Fireflies work with Zoom, Google Meet, and Microsoft Teams?
Yes — Fireflies supports Zoom, Google Meet, Microsoft Teams, Webex, GoToMeeting, and other major video platforms. The bot 'Fred' joins via your calendar invite and records on any of them.
Can Fireflies record in-person meetings?
Yes, the iOS, Android, and desktop apps can transcribe in-person conversations. You can also upload audio/video files (MP3, MP4, WAV, M4A) to be transcribed.
How much does Fireflies cost per user?
Paid plans are $10/seat/month (Pro), $19/seat/month (Business), or $39/seat/month (Enterprise) when billed annually. Monthly billing is roughly 44% more expensive.
Is Fireflies HIPAA compliant?
Yes, but only on the Enterprise plan ($39/seat/month). Enterprise also includes a Business Associate Agreement (BAA), private storage, custom data retention, and SSO/SCIM.
Does Fireflies integrate with Salesforce and HubSpot?
Yes, both are supported with auto-fill of CRM notes and call logs. Integrations are unlimited starting on the Pro plan and the broader catalog covers 100+ apps including Greenhouse, Notion, Slack, and Linear.
Can I use Fireflies without the bot showing up in the meeting?
Partially — on paid plans, the Chrome extension can record Google Meet calls without the Fireflies bot appearing as a participant. For Zoom and Teams, however, the bot still typically joins as a visible attendee.
How accurate is Fireflies transcription?
Fireflies claims around 95% transcription accuracy and supports 100+ languages with auto-language detection and speaker recognition. Accuracy in practice depends on audio quality, accents, and background noise.